Privacy Policy
Last updated: September 7, 2026
Your privacy matters to me. This Privacy Policy explains how personal information may be collected, used, stored, and protected when you visit this website, contact me, or use the website to schedule an appointment.
This policy is intended to reflect applicable privacy requirements in Quebec and Canada, including Quebec’s Act respecting the protection of personal information in the private sector, as amended by Law 25.
1. Information I collect
Information you provide directly
When you contact me through the website, I may collect your name, email address, and any information you choose to include in your message.
When you schedule an appointment through Google Calendar, information necessary to manage your booking may also be collected, such as your name, email address, appointment date and time, and any information you choose to include when booking.
Please avoid including detailed medical information, highly sensitive personal information, or information requiring urgent attention in the website contact form.
Information collected automatically
When you visit the website, certain technical information may be processed automatically by WordPress.com, Automattic, and other technologies used to operate the website.
Depending on the technologies being used, this may include your IP address, browser and device type, operating system, referring website, date and time of access, general website activity, and cookie preferences.
2. How I collect your information
Personal information may be collected directly from you when you submit the contact form, email me, contact me by telephone, or schedule an appointment.
Information may also be processed automatically through technologies necessary to host, operate, secure, and maintain the website, as well as through third-party services you choose to use, such as Google Calendar.
3. How I use your information
I may use personal information collected through this website to respond to questions or messages, schedule and manage appointments, communicate with you regarding an inquiry or appointment, provide services you request, maintain the proper operation and security of the website, address technical issues, and meet applicable professional, ethical, or legal obligations.
I do not sell or rent personal information collected through this website.
I am not currently using information collected through this website to send newsletters or unsolicited marketing communications.
4. Website inquiries and professional services
This Privacy Policy primarily concerns information collected through this website and the online services connected to it.
If you become a client, additional information may be collected in connection with the professional services I provide. Client records and information collected as part of a professional relationship may be subject to additional confidentiality, recordkeeping, ethical, and legal obligations.
The website contact form is intended for general inquiries and is not a substitute for secure communication within an established professional relationship.
5. Third-party service providers
WordPress.com / Automattic
WordPress.com, operated by Automattic, hosts this website and provides website infrastructure and related security features. As part of providing these services, certain technical information about website visitors may be processed.
Google Calendar
Google Calendar is used to schedule and manage appointments. When you schedule an appointment, Google may process information required to provide the booking service, such as your name, email address, appointment date and time, and any information you choose to provide in connection with the appointment.
Google’s own privacy practices apply to information processed through its services.
Google email services
Google email services may be used to receive and respond to messages, appointment-related communications, and other correspondence. Information sent by email may therefore be processed through Google’s services.
CookieYes
CookieYes is used to manage cookie consent and remember visitors’ cookie preferences. CookieYes may process information related to your consent choices in order to provide this functionality.
GoDaddy
GoDaddy is used to register and manage the website’s domain name. GoDaddy is not used to collect the information you submit through the website contact form or appointment-booking process.
Some service providers may process or store information outside Quebec or Canada. Where applicable, personal information will be handled in accordance with applicable privacy requirements.
6. Cookies
Cookies are small files or similar technologies used by websites to support functionality and remember certain information about a visit.
Necessary cookies
These cookies support essential website functions, security, and cookie-consent management. Disabling certain necessary cookies may affect how the website functions.
Optional cookies
If non-essential analytics, functionality, or other optional technologies are used, they will be subject to the choices available through the cookie banner.
You can accept all cookies, reject non-essential cookies, or customize your preferences through the cookie banner. You may also change your preferences later through the Cookie Settings option on the website.
For more information about the cookies currently used on this website, please see the Cookie Policy.
7. Consent
Where consent is required, you may choose whether to provide it.
You may withdraw your consent, subject to applicable legal or contractual restrictions and reasonable notice. Withdrawing consent may affect my ability to provide certain website features or services.
8. How personal information is protected
I use reasonable administrative and technological safeguards appropriate to the nature and sensitivity of the information being handled.
These measures may include secure website connections, password-protected accounts, restricted access to personal information, two-factor authentication where enabled, security features provided through WordPress.com, and regular platform and software updates.
No electronic system can be guaranteed to be completely secure, but reasonable safeguards are used to reduce the risk of unauthorized access, use, disclosure, loss, or alteration.
9. How long information is kept
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable professional, contractual, or legal obligations.
General website inquiries may be retained long enough to respond and complete any necessary follow-up. Appointment-related information may be retained as needed to manage the appointment and any resulting professional relationship.
Information that becomes part of a client record may be subject to separate professional record-retention requirements.
When personal information is no longer required, it will be deleted, destroyed, or otherwise handled in accordance with applicable requirements.
10. Your privacy rights
Depending on the circumstances and applicable law, you may have the right to request access to personal information about you, request correction of inaccurate or incomplete information, withdraw consent where applicable, ask questions about how your personal information is used or disclosed, raise a privacy-related concern or complaint, and request certain computerized personal information in a structured and commonly used technological format where the legal right to portability applies.
I may need to verify your identity before responding to a request involving personal information.
11. Links to other websites
This website may contain links to third-party websites, including professional organizations, booking or technology services, and social media platforms.
Once you leave this website, the privacy policies and practices of those third parties apply. I encourage you to review their privacy policies before providing personal information.
12. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, or applicable privacy requirements.
Any updated version will be published on this page with a revised “Last updated” date.
13. Privacy Officer
I am responsible for the protection of personal information under my control.
Privacy Officer:
Hanifah Daniel
TRA, Thérapeute en relation d’aideᴹᴰ
Email: hanifah.daniel1@gmail.com
Telephone: 438-990-5205
You may contact me if you have questions about this Privacy Policy, would like to request access to or correction of personal information, would like to withdraw consent, or have a privacy-related concern or complaint.
14. Complaints
If you have a concern about how your personal information has been handled, I encourage you to contact me first so I can review the situation.
You may also contact or file a complaint with the Commission d’accès à l’information du Québec (CAI), the authority responsible for overseeing privacy rights in Quebec.